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Accessibility Statement

Last updated: September 2026

 

The Sensory Snug is committed to being accessible to everyone, and that commitment extends to our website as well as our physical space.

 

We know that many of the people who visit our website may have additional needs, and we want the experience of using this site to be as smooth, calm, and straightforward as possible. If you ever find something on this website that makes things harder for you, please let us know. We genuinely want to hear from you.

Our Commitment

We aim to make this website accessible in line with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This includes making the site:

 

  • Perceivable — content can be seen, heard, or understood regardless of how you access it

  • Operable — the site can be navigated using a keyboard, screen reader, or other assistive technology

  • Understandable — all language is clear, simple, and free from jargon

  • Robust — the site works across a range of browsers, devices, and assistive technologies

What We Have Done

  • Written all content in plain, clear English with short paragraphs and no unnecessary complexity

  • Used sufficient colour contrast throughout the site to ensure text is easy to read

  • Ensured all images include descriptive alternative text where relevant

  • Designed the site to be responsive and usable on mobile, tablet, and desktop devices

  • Used a consistent and easy to navigate page structure throughout

Physical Accessibility

Our physical space at The Sensory Snug is fully wheelchair accessible, with accessible parking available on site. If you have specific access requirements for your visit, please contact us in advance and we will make sure everything is in place for you.

Contact Us

If you have difficulty accessing any part of this website, or if you would like to request information in an alternative format, please get in touch:

 

Email: nadia@thesensorysnug.com Address: Unit 7/8 Roundhouse Court, Barnes Wallis Way, Buckshaw Village, Lancashire, PR7 7JN

 

We aim to respond to all accessibility queries within 5 working days.

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